Are admin rights required to install the Webex Meeting Manager software?
- No Administrator On Mac
- Install Software On Mac As Administrator Software
- Install Software On Mac As Administrator Manager
Can restricted users in Windows environments attend Webex meetings?
Are administrator rights needed or necessary to join a Webex meeting?
Apr 14, 2020 Click Next Install, and Boot Camp Assistant begins downloading and installing the necessary Windows drivers. When it’s done, click Finish and your Mac restarts and loads back into Windows.
Are users in locked down networks able to attend Webex meetings?
Note:
Once the meeting manager is installed by your local Administrator, other hosts who login to this computer will also have the ability to share documents.
Solution:
There are a couple of ways you may install the Webex client. The method you should use will depend on your user rights and if you need to share documents in your meeting.
The Automated Installer (does not require Admin Rights)
The first time you join or start a meeting, the Webex client for your browser is automatically installed. This automated setup normally does not require admin rights. However, if you use Internet Explorer to run the automated install, this will use ActiveX which may require local PC administrative rights to install.
You can run the automated setup in advance of your meeting:
No Administrator On Mac
- Browse to your Webex site. (Example: SITENAME.Webex.com)
- Click on the tab for your service type. (e.g. Webex Meetings, Webex Events, Webex Training, Webex Support)
- In the left navigation bar, click on Setup, then click on the link for the service type.
- Follow the prompts and the setup process should only take a few moments.
The Manual Installer (requires Admin Rights)
The .MSI files for the manual installers for Webex Meetings (Desktop App), Events, Training, or Support do require admin rights for the initial install. For help with running the manual installer in a locked-down environment, check with your local computer help desk or IT department. Have someone with admin rights run the manual installer on your computer for you. Once the client is installed, you may then log in with your user account and join or start meetings.
After the client is installed, updates to the client may be installed without admin rights.
Note: To install or update the Webex client on Mac, admin rights are required.
Restricted users or users in locked-down environments can attend Webex meetings. If you are a 'restricted' user in a Microsoft Windows environment, the only restriction is that you cannot share documents. However, you can share PowerPoint (*.PPT, *.PPTX) presentations.
Note: Only the presenter who shares documents needs admin rights. Anyone may view shared documents, even those users without admin rights.
In order to share Microsoft Word or Adobe .PDF files, you must either log in to your computer as an Administrator, then start or join a meeting to automatically setup your computer, or have an administrator set up your computer with Webex Meetings for you. After this setup, the restriction on sharing documents is removed, and you can share documents without the need to have administrator privileges.
The password of your macOS user account is also known as your login password. It's the password that you use to log in to your Mac and make certain changes, such as installing software.
Change your password
If you know your password and can use it to log in to your account, you can change your password in Users & Groups preferences:
- Choose System Preferences from the Apple menu, then click Users & Groups.
- Select your user name from the list of users.
- Click the Change Password button, then follow the onscreen instructions.
Reset your password
If you don't remember your password, or it isn't working, you might be able to reset it using one of the methods described below. But first try these simpler solutions:
Install Software On Mac As Administrator Software
- Make sure that you're typing the correct uppercase or lowercase characters. If your keyboard has Caps Lock turned on, the password field shows a Caps Lock symbol .
- If the password field shows a question mark, click it to display a password hint that might help you to remember.
- Try to log in without a password. If that works, you can then add a password by following the steps to change your password.
- Try to log in with the Apple ID password that you use for iCloud. If you just changed that password and the new password isn't working, try the old password first. If that works, you should be able to use the new password from then on.
Reset using your Apple ID
In some macOS versions, you can use your Apple ID to reset your login password. At the login screen, keep entering a password until you see a message saying that you can reset your password using Apple ID. If you don't see the message after three attempts, your account isn't set up to allow resetting with Apple ID.
- Click next to the Apple ID message, then follow the onscreen instructions to enter your Apple ID and create a new password. You'll be asked to restart when done.
- Log in with your new password.
- Determine whether to create a new login keychain.
Reset using another admin account
If you know the name and password of an admin account on your Mac, you can use that account to reset the password.
- Log in with the name and password of the other admin account.
- Choose System Preferences from the Apple menu, then click Users & Groups.
- Click , then enter the admin name and password again.
- Select your user name from the list of users.
- Click the Reset Password button, then follow the onscreen instructions to create a new password:
- Choose Log Out from the Apple menu.
- Log in to your account using your new password.
- Determine whether to create a new login keychain.
Reset using the Reset Password assistant (FileVault must be on)
If FileVault is turned on, you might be able to reset your password using the Reset Password assistant:
- Wait up to a minute at the login screen, until you see a message saying that you can use the power button on your Mac to shut down and start up again in Recovery OS. If you don't see this message, FileVault isn't on.
- Press and hold the power button until your Mac turns off.
- Press the power button again to turn on your Mac.
- When the Reset Password window appears, follow the onscreen instructions to create a new password.
If you need to connect to Wi-Fi, move your pointer to the top of the screen and use the Wi-Fi menu to connect. To exit without resetting your password, choose Apple menu > Restart. - When done, click Restart.
- If you were able to reset your password with the Reset Password assistant, log in to your account using your new password.
- Determine whether to create a new login keychain.
Install Software On Mac As Administrator Manager
Reset using your Recovery Key (FileVault must be on)
If FileVault is turned on and you have a FileVault Recovery Key, you can use that key to reset your password.
- At the login screen, keep entering a password until you see a message saying that you can reset your password using your Recovery Key. If you don't see the message after three attempts, FileVault isn't on.
- Click next to the message. The password field changes to a Recovery Key field.
- Enter your Recovery Key. Use uppercase characters, and include the hyphens.
- Follow the onscreen instructions to create a new password, then click Reset Password when done.
- Determine whether to create a new login keychain.
If you can't log in with your new password after restarting your Mac, take these additional steps:
- Restart again, then immediately hold down Command-R or one of the other macOS Recovery key combinations until you see the Apple logo or a spinning globe.
- When you see the macOS Utilities window, choose Utilities > Terminal from the menu bar.
- In the Terminal window, type
resetpassword
, then press Return to open the Reset Password assistant pictured above. - Select ”My password doesn't work when logging in,” then click Next and follow the onscreen instructions for your user account.
Create a new login keychain, if necessary
After resetting your password and logging back in to your account, you might see an alert that the system was unable to unlock your login keychain. This is expected, because the passwords for your user account and login keychain no longer match. Just click the Create New Keychain button in the alert.
If you didn't see an alert about your login keychain, or you see other messages asking for your old password, reset your keychain manually:
- Open Keychain Access, which is in the Utilities folder of your Applications folder.
- Choose Preferences from the Keychain Access menu, then click the Reset My Default Keychain button in the preferences window. After you enter your new password, Keychain Access creates an empty login keychain with no password. Click OK to confirm.
If you don't see a Reset My Default keychain button, close the preferences window and select the “login” keychain from the left side of the Keychain Access window. Press the Delete key, then click Delete References. - Choose Log Out from the Apple menu to return to the login screen.
- Log in to your account using your new password. Your account password and login keychain password now match again.
If you still can't log in
If you still can't log in with your password, contact Apple Support for help.